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Do the business consultants work directly for GoSmallBiz?


Do I need to file a claim form before consulting with the provider law firm?
No. You will simply contact the provider law firm directly using a toll-free number provided to you. Members can access and download the LegalShield mobile app, which provides direct contact with their provider firm.

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Protect with Legal Shield

Grow with GoSmallBiz

You will give initial information pertaining to your legal matter to your provider firm. Our service level agreement guarantees members receive a return call within eight business hours from a lawyer.

For additional FAQ information visit smallbiz.legalshield.com/faq

Our Provider Law Firm network is the result of 40 years of experience working with thousands of lawyers across North America. Each lawyer at the provider law firm or referral attorney must meet or exceed the following requirements before they are even considered to provide service to our members:

  • Carry a minimum of $100,000 liability insurance
  • Minimum of two years’ experience practicing law
  • Must be in good standing with the state Bar Association. If there is any public discipline, this would disqualify an attorney.


Why GoSmallBiz?
If you’re self-employed, a sole proprietor, or employ a small number, you have to do everything for your business. GoSmallBiz lets you focus on doing what you do best, while we help take care of everything else. GoSmallBiz gives you one place to come and do it all, and all for a fraction of the cost it would take to hire individual service providers.

The GoSmallBiz consultants have decades of experience in a wide range of business fields, including but not limited to sales, marketing, advertising, web-development, accounting, finance, information technology, management, and risk management. They include CFOs, COOs, CPAs, and more working in both large and small companies. They are currently serving more than 50,000 business owners and have answered hundreds of thousands of business questions over 16 years.


Do the provider law firms work for LegalShield?
LegalShield has contracted with the provider law firms to provide the legal services under the membership contract. LegalShield is not a law firm; LegalShield has contracted with provider firms in each state to provide the legal services directly to the member.



What comes with GoSmallBiz?
GoSmallBiz includes a wide range of tools and services. Some of the most popular features include Unlimited Consultation, the Business & Legal Form Library, and the CRM with Email Marketing.

All GoSmallBiz consultants are in-house, and member questions are never outsourced.

What is the background and experience of your attorneys?

LegalShield’s Provider Services department monitors the service of our provider firms on a continual basis. LegalShield monitors the customer service aspect of the provider firms, but does not advise the lawyers in the practice of law.

What happens when I call my provider law firm?

What is the background and experience of the GoSmallBiz consultants?

How do you assure the quality of the law firm?